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SUPPORT REQUESTS: support@hansa.life
GENERAL EMAILS: wellness@hansa.life
Contact Us
General Inquiries
Customer Support
Support Chat
During Support business hours
we generally reply within 10 mins.
​
Often we can reply after hours, so it's worth a try sending your question. If we miss you, we will be addressing your question the following business morning.
Support Business Hours
MON:
TUE:
WED:
THU:
FRI:
SAT:
SUN:
11a - 4p eastern
11a - 4p
11a - 1p
11a - 4p
11a - 4p
11a - 3p
Noon - 3p
Request Callback (send us your phone number and we'll call you)
During Support business hours
we generally reply within 30 mins.
​
It's helpful to include when are the
best times to call you.
​
Often we're able to reply
after hours, so it's worth a try.
If you prefer a call at a specific date/time, please include the date/time and your timezone, and we'll do our best to meet your request.
If we miss you, we will try again later that day or the following business morning.
​
NOTE: Our callerID may be blank or
may say: Wireless or Blocked Caller
Support Business Hours
MON:
TUE:
WED:
THU:
FRI:
SAT:
SUN:
11a - 4p eastern
11a - 4p
11a - 1p
11a - 4p
11a - 4p
11a - 3p
Noon - 3p
To request a specific date/time, include that info and your time zone in the message.
We'll do our best to accommodate you.